PRIVACY POLICIES

1. GENERAL INFORMATION

⚽ This Privacy Policy describes the processing of personal data that SOCKAPRO ("SOCKAPRO", or "we", "us" or "our") carries out, acting as controller, through our website, i.e. www.sockapro.com .

⚽We may change or update our website or any of our policies and procedures, including this Privacy Policy, without prior notice. We will notify you of any significant changes to this Privacy Policy and will indicate by means of the “Last Updated” legend at the top of this Privacy Policy when it was most recently updated.

2. COLLECTED DATA

⚽ Information You Provide Us:

• Registration Information:

  • If you subscribe to our newsletters or create an account on our website, you will be asked to provide the following information:

    • First & Last Name

    • Password

    • Email

    • Phone/Mobile Number

    • Date of Birth (day, month, and year)

  • If you choose to log in via a social network or any third-party website, your login information will be stored.

• Payment Information:

  • If you purchase one of our products through our website, you will be asked to provide payment card details so that we can process your transaction, including:

    • Cardholder’s Name

    • Payment Card Number

    • CVV Number

    • Payment Card Expiry Date

    • Billing Address

    • Shipping Address

    • Name

    • Phone/Mobile Number

    • Email Address

• Product Reviews and/or Testimonials:

  • You may choose to provide us with responses to surveys, questionnaires, product reviews, and testimonials, including photos you submit through our website in connection with product reviews.

  • This information may be made public to users of our website and third parties, such as on our social media, with your consent where required by applicable law.

• Additional Information:

  • You may provide us with additional information, such as feedback, contact forms, customer service phone calls, messages, emails, public forum posts, or otherwise.

  • Customer service phone calls may be recorded for quality assurance purposes, with your consent where required by applicable law.

⚽ Information We Collect Automatically:

• Data Entered on Our Website:

  • We use analytics applications to help us collect and analyze certain information, such as:

    • The most used search engines

    • The time you spend on our website

    • The most searched pages on our website

    • The frequency of your visits to our website

    • Other statistics

3. PERSONAL DATA

⚽ We may use your personal data for the following purposes:

• Account & Orders:

  • Managing your account;

  • Responding to your inquiries (via email, postal mail, direct message on our social media, or phone/mobile);

  • Processing your orders;

  • Sending you information related to your orders.

• Giveaways & Promotions:

  • Managing your participation in one of our giveaways;

  • Sending you our best promotions.

• Products & Website:

  • Improving our products;

  • Developing new products and services;

  • Protecting and enhancing our website;

  • Increasing your satisfaction.

• Marketing & Advertising:

  • Sending you advertising campaigns about new products, contests, or promotions.

• Legal Obligations:

  • Complying with applicable laws and legal obligations, including tax, accounting, and privacy regulations.

⚽ We may share or make available your personal data collected through our website for the following purposes:

• Service Providers:

  • We work with third parties that provide services on our behalf. We may share your personal data with these third parties to enable them to provide such services, such as:

    • Payment processing;

    • Order processing;

    • Order shipping;

    • Handling customer requests.

• Legal Reasons:

  • Complying with the law;

  • Responding to/participating in valid legal proceedings;

  • Responding to government or law enforcement requests;

  • Investigating potential fraud or illegal activities;

  • Enforcing or investigating potential violations of our Privacy Policy, Terms of Use, other policies, or any claims or defenses.

  • To third parties acquiring all or part of SOCKAPRO, whether through merger, consolidation, acquisition of all or part of our assets, or in connection with any bankruptcy or reorganization proceedings filed by or against us.

4. RETENTION OF YOUR PERSONAL DATA

⚽ Since SOCKAPRO is located in Portugal, your personal data is retained in accordance with Portuguese law.

⚽ We retain your personal data only for the period necessary to fulfill the purposes described in this Privacy Policy. We use the following criteria to determine our retention periods:

• Our legal obligations, such as:

  • Transaction data records (which must be retained for a certain period);

  • Our need to potentially enforce our agreements;

  • Compliance with applicable statutes of limitations;

  • Responding to regulatory investigations.

⚽ You have several rights regarding the processing of your personal data, such as:

• Right of Access:

  • You have the right to request whether your personal data is being processed by SOCKAPRO and, if so, you have the right to receive a copy of it.

• Right to Rectification:

  • You have the right to request the correction of your personal data if you find it to be incorrect or incomplete.

• Right to Erasure:

  • You have the right to request the deletion of your personal data. This right can only be exercised in specific cases, such as:

    • Personal data that is no longer necessary for the purposes for which it was collected or that has been unlawfully processed.

• Right to Object:

  • You have the right to object to the processing of your personal data. This means you can ask us to stop processing your personal data. For example, you can object to the processing of your personal data for marketing communications.

⚽ To exercise any of your rights or if you have any questions about our use of your personal data, please email us at: …gmail.com. Please note that we may ask for additional information to confirm your identity.

⚽ We will acknowledge your request within 10 business days and provide a substantive response or notify you of an extension period (up to an additional 45 business days) and justify it within 45 business days.

5. AGE

⚽ Our website is not intended for use by minors.

⚽ We do not knowingly collect information from children under the age of 18.

⚽ If you are not at least 18 years old, we ask that you do not send us any personal information.

⚽ SOCKAPRO is not responsible if anyone under the age of 18 lies about their identity.

6. COOKIES

⚽ Through our website, we use cookies to:

• Provide you with unique services and functionalities;

• Allow you a personalized browsing experience;

• Collect usage data to improve our services;

• Deliver more relevant advertisements;

• Enable social media sharing.

⚽ What are “cookies”?

• Cookies are small data files that are downloaded to your device by the website or app you are visiting.

• After visiting any website, it uses cookies so that the next time you visit, it automatically recognizes you.

⚽ What type of information do our cookies store?

• Your web request

• IP address

• Browser type

• Browser language

• Date and time of your request

• Your computer or mobile device’s operating system

• On our website:

  • The time you spent

  • The pages you visited

  • The frequency of your visits

⚽ What types of cookies do we use and how do we use them?

• Essential cookies:

  • Allow you to log in to secure areas of our website;

  • Help load the requested pages quickly.

• Functional cookies:

  • Store your login details and any changes you have made to customizable areas of our website.

• Analytical and performance cookies:

  • Collect information about:

    • How you use our website;

    • The pages you visited;

    • The duration of your visit;

    • If you encountered any errors while using our website.

• Advertising cookies:

  • Track your browsing habits;

  • Allow us to show you ads that are more likely to interest you;

  • Track your browsing history to group you with other users who have similar interests.

⚽ How you can manage or disable our cookies:

• We send you one or more cookies to your computer that uniquely identify your browser—it is up to you to accept or reject them.

• Not all cookies are essential. Through our website's cookie banner, you can easily disable certain cookies at any time.

• You can manage your cookie preferences, block, limit, or delete any cookies through your browser settings. To do this, follow the instructions provided by your browser, usually by clicking:

  • "Settings"

  • "Help"

  • "Tools"

  • "Edit"

• To assist you, here are some links with instructions on managing your cookie preferences:

  • Google Chrome: Click here

  • Internet Explorer: Click here

  • Mozilla Firefox: Click here

  • Safari: Click here

⚽ External cookies:

• Third-party websites maintain their own cookie policies;

• We do not have control over third-party cookies that may be linked to our website.

• For security reasons, you should review the cookie policy of all third-party websites before providing any personal data.

• SOCKAPRO is not responsible for the cookie practices of these other websites and is not liable for the misuse of your personal data.

⚽ Please note that if you do not accept our cookies, you may experience some inconveniences while using our website.

7. REQUESTS RELATING TO THIS PRIVACY POLICY

⚽ If you have any requests, questions or comments about our Privacy Policy, you can contact us through:

• Email: support@sockapro.com